Visual Workflowallows administrators to set up collections of screens, known asflows, that step users through the process of collecting and updating data.For example, you can useVisual Workflowto script calls for a customer support center or to generate real-time quotes for a sales organization.
Visual Workflowhas three different aspects: flow design, flow management, and runtime. As an administrator, you create the flows using theFlow Designer, which has a drag-and-drop user interface that lets you diagram flow structure and configure how it runs, without writing any code. Once you create a flow, you can manage it inSalesforce, edit its properties, activate, deactivate, delete, or run it at will. Flow users can then run the activated flow from a custom button, tab, link, or directly from the flow URL.
To get started usingflows, clickYour Name|Setup|Create|Workflow & Approvals|Flows. From the list page, you can: